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The ultimate guide to leveraging TrekkSoft's integrations

The ultimate guide to leveraging TrekkSoft's integrations

Aug 7, 2024
4 min read

Running a successful tour and activity business demands more than unforgettable experiences. Efficient operations, satisfied customers, and steady revenue are essential for long-term growth. 

Imagine if you had a set of tools to facilitate this juggling act. That's where integrations come in. Basically, they are your champions behind the scenes, enabling multiple software systems to communicate and collaborate effortlessly. This means that data doesn't stay in one place, but moves and triggers useful actions across platforms. 

And who is at the centre of this orchestration? TrekkSoft. But TrekkSoft is not an isolated hero. If you leverage its ability to integrate with a plethora of tools, you're opening the door to efficiency. Throughout this article, we're going to guide you through the potential of TrekkSoft integrations for your business. 

Smooth transactions with enhanced Payment Gateways

As we have mentioned in other articles, providing safe payment gateways can benefit tour and activity operators in many ways. 

 

A payment gateway is capable of:

  • Increased customer satisfaction: A smooth and efficient payment process leads to happier customers.

  • Reduced cart abandonment: A complex checkout process can cause customers to abandon their purchases.

  • Improved brand reputation: A positive payment experience contributes to a strong brand image.

  • Increase cash flow. 

 

TrekkSoft's integration with popular payment gateways like Payyo, Stripe, and PayPal helps you receive travelers from around the world. 

 

With Payyo, which was created for tour and activity companies, you can count on support that understands the complexities and quirks of the industry like no other payment provider. Payyo, for example, provides alternative payment methods that help you reach different markets, such as iDeal (Netherlands), Alipay (China), Twint (Switzerland), Giropay (Germany), EPS (Austria), Kauf auf Rechnung (Switzerland), and more. There are also credit card options, direct debit, Apple Pay, Google Pay, and more.

 

You can also integrate payments with a third-party payment gateway like PayPal and Stripe. 

 

Integrating PayPal into your booking process offers several advantages: global reach, security, convenience, and speed. While integrating with Stripe, you also have global acceptance, customizable checkout and subscriptions and billing management. 

 

Read Payyo vs. Stripe: Which payment gateway should you use?

 

By integrating these payment getaways, you're not just offering convenience but building trust. Customers appreciate the flexibility to choose their preferred payment method, and you benefit from secure, swift transactions. 

Integrate with Content Management Systems using our universal Booking Widget

TrekkSoft understands the importance of a cohesive online presence for tour and activity operators. That's why we offer seamless integration with a wide range of Content Management Systems (CMS) platforms. This means you can effortlessly embed your booking widget directly onto your website, providing your customers with a smooth and convenient booking experience.

 

With TrekkSoft, you can embed your booking capabilities anywhere. Integrating the widget is just a few steps, whether you're using WordPress, Drupal, Contao, TYP03, Wix, Squarespace, or any other content management system.

 

The integrations benefit you by allowing you to get bookings directly from these platforms and avoid redirecting customers to a separate booking page. This seamless experience boosts conversions and simplifies the booking journey. Also, you can customize the widget to match your brand, ensuring a cohesive look and feel across all platforms.

Expand your reach with OTA integrations

Online Travel Agencies (OTAs) have transformed the travel industry, offering a vast marketplace for tour and activity operators to reach a global audience. However, navigating and working directly with many OTAs can be very overwhelming. So, thinking about providing agility to you, you can integrate with over 100 top OTAs worldwide and increase your visibility and booking rate.

 

By connecting with leading players like Booking.com, Expedia, and TripAdvisor, you're reaching a wider net of travelers. OTAs help customers compare prices, availability, and itineraries, making their purchases more thoughtful. And, in 2023, the top five online resources used by most travelers were: OTAs (80%), search engines (61%), social media (58%), airline websites (54%), and meta-travel websites (51%).

 

With TrekkSoft's channel manager, you save time and increase exposure by managing your distribution channels in one place. Share your inventory, schedule, and tour prices, and have bookings automatically synced across all your sales channels.

 

You can also gain insights into your sales performance and focus on the channels that produce the best results.

 

Automate operations with Zapier

Repetitive tasks can be a real drag and time-consuming, so automation and integration are indispensable tools for driving efficiency and growth. By automating repetitive tasks and seamlessly connecting different software systems, you can optimize operations, reduce errors, enhance customer experiences, and discover new opportunities.

 

TrekkSoft provides a centralized platform for managing tour and activity bookings, while Zapier automates workflows between different applications. Together, we provide efficiency that streamlines operations, from booking management and customer communication to financial management and marketing.

Some of the 1000+ connections available allow you to automatically send booking confirmations, update customer information across multiple platforms, or trigger email campaigns based on specific actions.

 

Integrate with Mailchimp, Gmail, GetResponse, and others and automate time-consuming tasks to free up your team to focus on what truly matters: delivering exceptional customer experiences.

 

Read: 12 integrations to boost efficiency using TrekkSoft and Zapier

Optimize visibility with Google Things to do

Google Things to do is a powerful platform for tour operators to increase visibility and attract customers. By listing your tours and activities on the platform, you can have your tours and activities appear directly in search results, increasing direct bookings without relying on OTAs while gaining insights into your customer behavior and preferences.  Also, customers can share reviews and photos on Google Things to do, improving your customer engagement, which can significantly impact your search rankings.

TrekkSoft's content enrichment tool helps amplify your offerings on Google Things to do. It simplifies uploading detailed descriptions, high-quality images, and compelling information to ensure your tours stand out, driving traffic and increasing the likelihood of direct bookings by making your activities more attractive and accessible to potential customers surfing Google's travel features.

If you want to discover how Google Things to do can boost your tour and activity business and more details about the integration, watch the webinar with Philippe Willi, CEO and Co-Founder of TrekkSoft, as the speaker. 

Build trust with TripAdvisor reviews

Reviews are essential for social proof. They build trust, influence purchasing decisions, and help increase bookings. TrekkSoft's integration with TripAdvisor lets you showcase your reviews directly on your website or booking page.

Keep in mind that TripAdvisor is a trusted source for travelers seeking information about tours, activities, and attractions. 83% of consumers say Tripadvisor reviews make them feel more confident in their travel decisions

TrekkSoft integration with TripAdvisor empowers you to showcase authentic customer feedback. By strategically integrating TripAdvisor reviews into your website, showcase authentic customer feedback to potential customers.

Proving the benefits of TrekkSoft's integrations

Unlock the full potential of your business with TrekkSoft’s outstanding integration capabilities. Streamline your operations, elevate the customer experience, and broaden your market reach to effortlessly surpass your booking objectives.

Don't wait! Schedule your free demo today and witness firsthand the transformative impact of TrekkSoft.

 

Book a free demo

 

Gabriela Cofre Torres
Posted by Gabriela Cofre Torres
Content writer with a background in customer success and sales, Gabriela enjoys exploring Latin America, reading, and DIY projects.
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